You get the wheelchair at check-in. An attendant swoops in and looks at everyone except you. The attendant is looking for someone apparently disabled. It’s embarrassing, and you wish you could take back the twenty-four-hours-in-advance phone call that reserved this chair. The alternative is to walk for you don’t know how much, stand in the security line for you don’t know how long, and then hike to a gate you don’t know how far. Not knowing is the enemy. You fess up and watch as the attendant pretends not to be surprised that the tiny youngish lady is the one waiting to be wheeled through the airport.
Airport gates can be over a forty-minute walk from security. That’s an able person’s forty-minute walk. I can walk forty minutes – a day. That’s my max, done in short bursts of no more than .4 or .5 miles – about five minutes each for an able person, and on most days, ten minutes for me. On a “pain” day, it’s all up for grabs — how much, how slow, how often. Every little thing factors in, from carrying a bag or a computer, to someone bumping into me, to unexpected stairs. Of course, you’d never know any of this from looking at me. I look like I’ve got no worries at all.
Being able on the outside comes with its own problem set. Side-eye is common, as is the stare that implies you are cutting the line. I have developed an inner scale that weighs outward scrutiny against the stabbing pain that feels like my bones have been replaced by knives getting worse every minute I stand in a line. I feel my face tightening, humor fading, as the cutting metal feeling inside grows sharper and goes deeper. I ask for help less often than I should.
Travel is not a luxury, but part of my life as a freelancer. If I don’t travel, I don’t earn. The decision for each airport on a journey is to risk walking to keep my autonomy, my perceived ability, and my normalcy, or to risk that I will reach a point of no return of pain and simply not be able to keep going. I’d like to say I’m immune to all the shade, that it doesn’t weigh into my decision-making. I’m perfectly clear I’m not sexy or cute or someone people would chat up, but I could do without the scowls, the down-the-nose stares, and the odd jealousy that comes off people like a bad scent.
In this ableist, ageist article on wheelchair use in airports from 2012, The New York Times sarcastically reports a woman’s miraculous recovery after going through security. “Once cleared, the woman suddenly sprang up from her wheelchair, hoisted two huge carry-on bags from the magnetometer’s conveyor belt and plopped back in the wheelchair.” If you are less than able, walking, lifting, standing, and sitting are each completely separate actions. You might not be able to do any of them. You might be able to do all of them. You might be able to do different ones on different days. I have taken my bag down when the attendant didn’t want me to, because I did not want the attendant to have to lift my things. At times, attendants have unzipped my boots for me when bending was difficult — not because I asked, but because they could see it was causing me pain.
In real life, or at least, in my old life, I used my pre-board time to buy an obscenely priced bottle of water, find reasonably healthy, obscenely priced food, and use the bathroom to avoid at least one trip to the grubby airplane pod. Now I’m wheeled by a stranger whose job is to get me from one place to another, not to run my personal errands. I’m embarrassed to ask to stop so I can go to the bathroom, or get food pre-flight or water. Usually, I don’t; occasionally, they offer. I miss autonomy.
The person steering the chair is not always careful, which can mean abrupt stops, bumps, and scary turns. It can be fun – like a POV camera in a comedy-adventure movie. On a pain day, each jar, bump, and stop short translates into a stab. The sharp jab replaces the slow burn of walking. The turns challenge equilibrium, the speed feels unnatural, all energy goes into staying on the chair.
The attendant is meant to wait with you at the gate, but they don’t always. At a small Oregon airport, the attendant deposited me and left. In the seating area, I got the so what’s wrong with her she looks fine to me glance from the other passengers. With a long wait, starving and thirsty, I knew I’d have to move from where I was seated. The bathroom was a thirty-foot walk. The place to get water was a different thirty feet, and the place to get food yet another. Each little trip would mean leaving the seat I had, and carrying all my things; baggage fees and security issues are no friend to people who are less able. Even pulling a small case can be a stress on an already stressed body. As I walked first to the bathroom, people stared: She can walk! It’s a miracle! Praise Jesus and hallelujah! And then, the aftermath stare, the so why does she get special treatment look.
When the attendant doesn’t wait, you face long periods of standing for another pre-check, and then the gangway, as the knives return. As soon as the wheelchair departs, you are just another passenger – no special treatment.
When they do wait with you, you are pre-boarded. You get a nice space for your overhead luggage and a nice long sit in a seat you will be sitting in for hours. For me, there is no such thing as a comfortable sitting position. Sitting earlier than everyone else just means prolonged discomfort. If I don’t shift periodically, I stiffen. The defense against this is not to stay in any position long enough for it to harden into something unbearable to get out of. The fifteen-minute rule is a good one. Never get too comfortable. As if I could get comfortable at all.
After the flight, you are meant to wait in your seat until someone comes to collect you. You only do that once. No one comes to collect you. You sit there and realize that all the other chair people have left. You know the other chair people because they were on board early, like you. When you finally walk yourself off the plane, you realize that you are the last in line for a chair.
Out of the plane, you come upon waiting area that sometimes has a few seats. On a recent flight, there were over fifteen people waiting for wheelchairs, and about six plastic seats. Appearing younger than the others, no cast or cane, it was clear I would not be sitting any time soon. It was not clear that they had more pain, but we tend to defer to an assumed level of pain in each other, recognize it by the furrows in the brows, the panic in the eyes. If someone is sitting, and they look at you and see you are in more pain than they are, they will give up their seat. It’s happened for me when I truly needed it. As long as we look, we can see each other’s pain.
When the waiting area cleared some, I finally got a seat next to a woman in her late sixties. They were bringing chairs at a rate of one every five or so minutes. It was going to be a long wait, and since I am able on the outside, I was sure I’d go last.
As we sat and waited, we talked.
“We could try walking…of course, there’s no telling how far it is. Could be a mile,” she said.
“It’s far,” I said, “and you have to be careful.”
“Yes, she said. “No one understands that. You can’t just go walking. What if later you’re somewhere, and you have to walk? But you’ve already done your walking for the day?”
“You have to count your steps,” I said.
“You have to count your steps,” she echoed. “You only have so many and you can’t use them up if you have a choice. You have to save them for when you really need them.”
Eventually, they came and got us both. I was last, but one. I think someone felt bad for me. As we whisked through after our long wait, I ignored the side-eyes and the frozen stares. You have to save your steps where you can. There were miles still to go and no telling what the journey would bring.
[Headline image: The photograph features a person sitting in a wheelchair, facing a large airport window that overlooks the runway.]
I read this article with thoughts of “been there”, “had that”, ” felt that”!
The lack of understanding both of fellow passengers and the wheelchair pushers in some airports can be so humbling, I just wish that everyone could experience it. The low level of training of some wheelchair pushers is also alarming. As a regular traveller in the past to Spain, I had to learn “hacia atrás” or “backwards” after being unceremoniously dumped onto the floor of the airbridge one day.
Airport design, yes, Gatwick North, I am talking about landing at gates 107 or near offer, leaves a lot to be desired. Ferried 200 metres, when told it’s only a short distance, and left on a hard wooden seat while you wait for one person to fetch the other 10 people off the flight. Then, you wait while everyone off loaded after you goes before you are ferried another 200 metres to a buggy while watching the clock for train or coach connection is agony. (Gatwick North was opened in 1988 so surely disability should have been factored in.)
I have a rare disease, Hereditary Spastic Paraplegia. And fibromyalgia. And a laundry list of things that may be better or worse each day. I am under 5 feet tall, under 100 lbs. A teenager, so many think.
I’ve been a registered voter in the USA half my life.
I used to, as part of my state’s Medicaid program, have to bus in to the one state teaching hospital for any care, from general exams with an overwhelmed nurse practitioner who was faced with many people like me with many and unusual conditions. The bus came to the house, but it meant being ready at 6 for a vehicle that would come any time between then and 9 depending on where everyone else was. Then over an hour of driving. Then being dropped off where they would lend you a chair that you often couldn’t push yourself, just to take any hint of normalcy and independence out of the equation. I get it for having those in places where there was a patient who should not transfer themselves out of it to the toilet or bed, but not for the one who needs a chair to get to a place 20 minutes away- when pushed. Or those chairs that are too unwieldy to manage. Pushed to my appointment. Pushed to lunch…. to the lab, because my veins insist on an expert’s tricks to give up blood and a trainee can’t manage.
Today I pushed myself around the grocery store, basket on my lap. Most times when the item was on a top shelf an employee or another customer handed it down. Putting the increasingly heavy basket on the floor, the brakes on, standing- it gets harder each time. Especially lifting the basket back up.
And then I am back at the car and, it’s a miracle, me lifting my made-to-be-lightweight (we know the difference, the condition is hereditary and Mom had her first symptoms shortly after I was born, as her dad did when she was in high school, but 2 different misdiagnoses…) into the car.
My father is driving- I can’t. Several symptoms from different disorders combined to make that impossible. We drive to our home, I put away the frozen stuff and pack a bag with the things I got to keep in my room. I trudge up the stairs, and though we were out an hour and I only stood twice, plus lifted up a bit to see which button to press after sliding my card through because the scanner has no way to angle it down for those in a chair 3 times (credit or debit? SNAP or bank? Yes or no on the total price?), I am both too tired to do more and too achey from the activity to sleep.
At least I can see my doctors in town. No 5 AM wake ups, 5 PM returns, to see a PA for 15 minutes and get bloodwork, or a neurologist for 20 (with someone always brought in to consult, me never quite being sure, since I don’t read people well, how often it was a “she has a condition rare enough it’s not covered in classes, what do you think we should do?’ and how often a a “look, it’s Hereditary Spastic Paraplegia! The ones in this state able to travel, with their spouses or other family, can fit at a single restaurant table, and many of those travel to see the expert in another state, so you won’t see it often!”
Absolutely. Exhausting.
And I have the canes, so even when it’s the pain from something else that’s wearing me down I have the prop…
Right now i have a visible disability. Cancer treatment left me with no cancer BUT the chemo gave me peripheral neuropathy. The radiation ruined a hip, so hip replacement. It also aggravated a disc which herniated. And my lower spine has arthritis and scoliosis. I’m in pain and usually look it but sometimes I will get out of a wheelchair to get something and I get the looks. I can’t walk far and I can’t bend over. But sometimes I look fine. Why must the times I feel better be filled with judgements?
I’m better these days, but yes, all too familiar.
One tip tho’ carry a collapsible cane: not because it makes walking easier (it doesn’t) but because it acts as a signal when you get out of the chair. i.e. it makes the disabilty visible.
I use this shamelessly on bad days on the London Underground: as I’ve noted elsewhere. If you give me a seat I won’t need a cane, if you make me stand I’ll be using this for the rest of the day.
I’m so grateful to all of you for sharing the above comments. While I wish so much you didn’t have these stories to tell, I’m so glad you have told them here. They are truly touching and some of the things you’ve said are things I have felt.
Tony – I often think about design of access to shared transportation and the concessions to disability that sometimes actually make things harder – like ramps – which are excellent if I am in a wheelchair, but if I am walking with pain and the stairs are too much, the extra steps forced upon me to get where everyone else is going in a direct line can be a burden. Also the forced routes for traffic flow in underground stations which are actually much longer walks, but not noted as such.
Sandra – “Why must the times I feel better be filled with judgements?” That is such a devastating question , and such an important one. I share your wonder.
Jennifer – I completely feel the exhaustion of your days. Thank you for sharing this.
Farah – The collapsible cane idea is a great one and I have considered it – carrying anything makes mobility so much harder, that I do my best to carry as little as possible. But there is often that fear of just being knocked over by someone rushing past and I know a cane is a signal to steer clear.
Thank you for all the comments, there was so much I wanted to get in this article – it threatened to be at least twice as long – I felt I wanted to get it right for people who go through this process. Your insights are adding so much to this discussion and I appreciate you posting them here.